We want you to be completely satisfied with your purchase. If you find that the item you received has a defect, please contact us within one week of receiving the item to initiate a return.

Please note the following conditions apply to all returns:
       •       Returns will only be accepted if there is a defect with the item itself.
       •       We do not accept returns for any damage caused by the user, shipping, transit, or any third party.
       •       The cost of returning the item is the buyer’s responsibility.
       •       To process a return, you must provide pictures or other evidence showing the defect or damage.
       •       If the item has been resold to another person or company, we are not responsible for any issues, and all communication will be with the original buyer.

To initiate a return, please email us at yassin@deebiomed.com or info@deebiomed.com within one week of receiving your item.

Thank you for your understanding.